To deactivate a user, you must be a company controller. On the online platform:
- Select “Users”
- Click “Manage users”
- Click on the user's name. You’ll be taken to their “User Detail” page
- Click “edit” in the top right-hand corner of the page
- Change the user's “role” to “disabled”
- Click “Save” at the bottom of the page
The user’s account will immediately be suspended and they will no longer have access to their account.