You must be a company controller to renew a card. Company controllers can renew a card up to two months before it expires.
To renew a card on the online platform:
- Click “Cards”
- Select “Pending Renewal”
- Select the month that the card/s are due to expire (i.e. end date)
- Use the tick boxes on the right-hand side to select the cards you wish to renew
- Click “Renew selected cards”
- Click “Confirm”
- You’ll see a green tick next to the cards that have been successfully renewed
We’ll send out your new Equals Spend card two weeks before your current ones expire. You should get it within 3-5 business days.