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How do I refund money in our Equals Spend account to our company bank account?

Modified on: Tue, 9 Jun, 2020 at 1:11 PM

If you would like funds returned to your company bank account, please email us:

Your bank details (account number and sort code)
A reason for the refund

Make sure you use the email address that’s registered to your Equals account so we can validate your request.

We can refund funds in your account balance free of charge. But there is a £10.00/€10.00/$10.00 administration charge to lifts funds off a card. If you have multiple cards (in the same currency) we recommend transferring the funds on to one card to minimise the cost.

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Equals Money PLC is registered in England & Wales No. 05539698. Equals Money PLC is part of Equals Group PLC (Registered in England & Wales No. 08922461). Registered Office: 3rd Floor, Vintners Place, 68 Upper Thames St, London, EC4V 3BJ. Equals Money PLC is authorised by the Financial Conduct Authority to provide payment services (FCA No. 488396). Equals Money Cards are issued by Fair Payments Limited pursuant to license by Mastercard International Inc. Fair Payments Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900493). Equals Spend Cards are issued by Valitor Limited pursuant to licence by Mastercard International Inc. Valitor Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900688). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.