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Why can’t I sign in to my Equals Spend account?

Modified on: Wed, 14 Oct, 2020 at 8:37 PM

Make sure you’re signing in to your Equals spend account, not our personal page.

Check you’ve typed your email and password correctly. It's easy to accidentally leave a space before or after entering your email address. If there are extra spaces, you will not be able to sign in or reset your password.

If you continue to have problems, please contact us.

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Equals Money PLC is registered in England & Wales No. 05539698. Equals Money PLC is part of Equals Group PLC (Registered in England & Wales No. 08922461). Registered Office: 3rd Floor, Vintners Place, 68 Upper Thames St, London, EC4V 3BJ. Equals Money PLC is authorised by the Financial Conduct Authority to provide payment services (FCA No. 488396). Equals Money Cards are issued by Fair Payments Limited pursuant to license by Mastercard International Inc. Fair Payments Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900493). Equals Spend Cards are issued by Valitor Limited pursuant to licence by Mastercard International Inc. Valitor Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900688). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.