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International Payments

  • How can I contact the international payments team?

  • How long do payments to beneficiaries take?

  • What currencies do you offer for international payments?

  • Can I send payments online?

  • What is currency hedging and what hedging tools do you offer?


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    Expense Management (Spend)

  • How do I open an Equals Spend account?

  • How can I contact the Equals Spend team?

  • How do I increase our main account balance?

  • How do I top up our cards?

  • I’ve topped up the wrong card, is there a way to transfer funds between two cards?


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    Payment platforms and faster payments

  • How long will it take me to get set up on a payment platform?

  • How quickly will the beneficiary receive their money on a payment platform?

  • Will the beneficiaries bank accept Faster Payments?

  • Does Equals Money provide access to Faster Payments?


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    Broker Platform

  • Are there account set up fees for the broker platform?

  • Can I onboard both business and personal clients?

  • Why should I partner with Equals Money?

  • What are the costs involved?


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    Equals Money expenses

  • Should I get a virtual card rather than a physical card

  • What can I use Shared cards for?

  • How do I order a physical card?

  • How can I check the delivery address of a card?

  • How do I know what Balance a card is spending from?


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    Equals Money PLC is registered in England & Wales No. 05539698. Equals Money PLC is part of Equals Group PLC (Registered in England & Wales No. 08922461). Registered Office: 3rd Floor, Vintners Place, 68 Upper Thames St, London, EC4V 3BJ. Equals Money PLC is authorised by the Financial Conduct Authority to provide payment services (FCA No. 488396). Equals Money Cards are issued by Fair Payments Limited pursuant to license by Mastercard International Inc. Fair Payments Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900493). Equals Spend Cards are issued by Valitor Limited pursuant to licence by Mastercard International Inc. Valitor Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900688). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.